Travel insurance claim notification

Report your claim or breakdown to us under your travel insurance.

🚨 Important 🚨



Medical emergencies and breakdowns must be reported by telephone.

Travel insurance claims are processed by TAS Versicherungen AG (TAS).

📞 Call the TAS Operations Centre now: +41 58 827 59 95

The centre is available 24 hours a day!

You should also report the incident if it happens during your trip – even if you are already back home.

Call the TAS Operations Centre now

Report damage online

You can report the following cases online:

✔ Travel cancellation before departure

✔ Cancellation of event tickets

✔ Travel changes after departure

✔ Assumption of the deductible for rental vehicles

For a quick and easy claims process, please have all the necessary documents ready, such as confirmations, invoices, further documents relating to the claim and your insurance policy.

Report now online